“You need to repair the phone to a point of limited functionality” to recover the data, Bross says.
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Bross has spent more than 20 years in the professional data recovery industry, so he was able to provide more specifics as to how this kind of data recovery works. We asked our own VP of Business Development, Chris Bross, about this.
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A closer look at the iPhone 6 Plus logic board, much like the one Jones repaired for the Billards. Recovering the photos required making the phone usable again, replacing a few individual chips that controlled functions like USB, touchscreen, and the display. In a more detailed CBC video, Jones discovered that the water damage was in non-essential areas of the iPhone’s logic board. Just like how you’d replace a broken screen or headphone jack, Jones replaces individual damaged components on the logic board. Repairing a damaged logic board requires a detective’s forensic nose and a steady hand. While the phone is no longer reliable enough for daily use, she was able to get it running long enough to transfer the photos. Lo and behold, the thousands of photos were still there. Jones was able to use her steady hands to repair the board at the micro level-something you don’t see every day-and got the damaged iPhone to limp through boot up. She offers data recovery services for situations just like this, where data cannot be accessed until the device is bootable. Willing to do whatever it took to get their photos back, the Billards contacted Apple and were told that there was nothing they could do.įortunately, the Billards were able to track down microsoldering expert Jessa Jones, founder of iPadRehab and a friend of iFixit. Alas, like most of us, they had no backups.
The Canadian couple’s capsized canoe water-damaged their iPhone 6 Plus with 8,000 photos. That’s what happened to Josephine and Dave Billard while on vacation, according to a CBC News report this week. You didn’t have an internet signal to back up your photos through iCloud (or the feature was turned off). Suddenly, your phone falls into the lake and becomes water damaged. Imagine you’re on a canoe trip and you’ve taken thousands of photos of your journey.